Terms of Service
Last Updated: Dec 2024
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these terms.
2. User Responsibilities
You must:
- Provide accurate and valid email information.
- Refrain from uploading offensive, illegal, or harmful content.
3. Account Management
You are responsible for maintaining the security of your account.
4. Cookies
We use essential cookies for maintaining user sessions. By using our site, you agree to this practice.
5. Refund and Dispute Policy
We aim to provide a high-quality service, and customer satisfaction is our priority. Refunds may be issued under specific circumstances at our sole discretion.
Refund Eligibility:
- Refunds may be considered for technical issues preventing you from accessing the purchased service.
- Requests must be submitted within 14 days of the transaction date.
How to Request a Refund:
- Contact our support team at support@getsoftr.com with your account details, transaction receipt, and an explanation of the issue.
- Refund requests will be reviewed, and you will be notified of the decision within 7 business days.
Dispute Resolution:
If you are unsatisfied with the outcome of a refund request, disputes can be escalated for further review. Please contact us to initiate this process.
6. Termination
We reserve the right to suspend or terminate accounts that violate these terms.
7. Limitation of Liability
We are not responsible for any damages arising from the use of this website, to the fullest extent permitted by law.
8. Contact Us
For any questions about these terms or to submit a refund request, contact us at support@getsoftr.com.